Treatments

Discover the list of our treatments. Click here

Fitness

Facial Treatments

Discover the list of our facial treatments. Click here

Swimming Classes

Massages

Discover the list of massages. Click here

Massages

Hammam

Moroccan Hammam. Click here

Additional information

Additional information

For conditions click here

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Ayla Grand Hotel*****

Ayla Grand Hotel is the latest high-end 5 star property of Ayla Hotels & Resorts – Al Ain. Strategically situated in the town center of Al Ain, the highest hotel in the city is within walking distance of major attractions, business centers and shopping stores across the road in the Al Ain Mall.

Ayla Grand Hotel is the ideal destination for those seeking an extravagant business or leisure experience with luxurious comfort. An upscale retreat in the heart of the garden city with a luxurious state of the art ambience, Ayla Grand Hotel has 220 guest rooms including 75 uniquely furnished opulent suites. All rooms and suites are richly decorated; keeping in mind comfort and elegance.

Choose from a variety of room and suite types; classic, deluxe to lavish one, two and three bedroom suites. All are equipped with the latest technology including a lighting control panel and options of both a standing shower and spacious bath tub. The hotel has an array of dining options to tantalise all taste buds from a cosy coffee shop, Tamra Café in the lobby to a lavish fine dining specailty restaurant on the mezzanine level.

The all day dining, Nara Restaurant serves generous cuisine for breakfast, lunch and dinner. Guests may also enjoy a wide range of snacks and beverages at Sky5 Café while relaxing at the rooftop pool. The spacious Pearl Ballroom of 264m² accommodates up to 200 guests for all types of business and social occasions, tailor made to match any requirement. The additional boardrooms are perfect for smaller gatherings. Fitness classes offered are perfect to get your heart rate up and ensure you have the exercise needed for a healthy shape and mind.

Stay fit in a fresh atmosphere with natural daylight at the fully equipped Pulse Health Club gym with the latest technology or relax and rejuvenate your body and soul at the Pulse Spa complete with a couples massage enclave as well as a separate Jacuzzi, steam room and sauna for men and women. Professionally trained therapists know just how to soothe all types of aching muscles and joints. Pulse Health Club and Spa allows you the opportunity to get pampered in grand style.

Cool off with a refreshing dip and enjoy stunning open air views from the rooftop pool overlooking the garden city, suitable for couples and families.

To book call +971 3 705 1 444 or email book@aylahotels.com

SLEEP

Indulge in the comfort offered by sophisticated, contemporary design and modern conveniences, while the complimentary Wi-Fi ensures you are always connected with your friends and associates.

Ayla Grand Hotel has 220 guest rooms including 75 uniquely furnished opulent suites. All rooms and suites are decorated; keeping in mind comfort and elegance.

Choose from a variety of room and suite types; classic, deluxe to lavish one, two and three bedroom suites.

 

Deluxe Rooms

Deluxe Rooms featured with King and Twin bedding options. They are slightly bigger than Classic Rooms and have better view, overlooking towards city and landmark Al Ain Mall.

Each room has widescreen LED TV with satellite channels, free Wi-Fi, Smart lightening and room management system, spacious bathroom with separate shower, bathtub, bidet.

Sky5 Café

Chill under the sun or stars and appreciate the outdoor atmosphere at our rooftop Sky5 Café that overlooks the swimming pool and entire Al Ain

Opening Hours: From 15:00 to 1:00

Contact Details: +971 3 705 1111

Accommodation

Indulge in the comfort offered by sophisticated, contemporary design and modern conveniences, while the complimentary Wi-Fi ensures you are always connected with your friends and associates.

Guests at Ayla Bawadi Hotel are assured of space, tranquility and privacy in each of the 90 rooms and suites.

Accommodation

The hotel features elegant rooms and suites, offering finest comforts topped by world renowned traditional Arab hospitality.

The guest rooms are tastefully furnished, immaculately decorated and provide a range of facilities for guests, including complimentary wireless internet, mini-fridge, satellite TV, mini-vaults, hairdryers and the best of amenities.

Standard room

Our standard rooms are tastefully furnished with a traditional twist to its chic, contemporary interiors. It is the perfect retreat for you.

All standard rooms at Ayla Bawadi Hotel are queen-bedded.

Sedra Restaurant

An all-day dining restaurant with eye-catching specialties of live cooking BBQ stations serving continental breakfast, a truly international lunch and dinner that will delight the palate of all food lovers.

The specialized Chefs from all around the world add flavor to the authentic food served.

 

Style/Cuisine: International

Opening Hours: From 06:00 am to 11:00 pm

Contact Details: 03 7030111

Facilities

Classic room

Tastefully furnished with classic Arabian style décor, our 37 sqm classic rooms offer guests the flexibility of choice by providing two options: A spacious king sized bed or two single bed arrangements.

With soft, traditional interiors, our classic rooms provide for a perfect retreat for you and your family.

Ayla Restaurant

An all-day dining restaurant with eye-catching specialties of live cooking BBQ stations serving continental breakfast, a truly international lunch and dinner that will delight the palate of all food lovers. The specialized Chefs from all around the world add flavor to the authentic food served.

Style/Cuisine: International
Opening Hours: From 06:00 am to 11:00 pm
Contact Details: 03 7610111

Facilities

About us

Ayla Hotels & Resorts Management Company was set up in 2010 in Al Ain, the Garden City of the UAE, owned by Nael Bin Harmal Investment Company, which also owns the Bawadi Mall, a major luxurious and spacious mall in Al Ain.

This is a hotel chain with a no-liquor concept, in adherence to local traditions. The concept has found wide acceptance and popularity among the target group as well as foreign tourist and business executives who wish to be in a safe environment. The first Ayla Hotel was opened in Al Ain in 2011 and the second property, Ayla Bawadi Hotel welcomed its first guests in December 2014. Ayla Grand Hotel , the latest addition and the first 5 star luxury property of Ayla Hotels & Resorts opened its doors in March 2017.

Driven by the goal of becoming the preferred business and leisure hotel operator in the Middle East, Ayla has chalked out an elaborate expansion plan to increase the company’s portfolio to 10 properties within the next 10 years.

Ayla Hotels & Resorts

Ayla Hotels & Resorts Management Company was set up in 2010 in Al Ain, the Garden City of the UAE, owned by Nael Bin Harmal Investment Company, which also owns the Bawadi Mall, a major luxurious and spacious mall in Al Ain.
This is a hotel chain with a no-liquor concept, in adherence to local traditions. The concept has found wide acceptance and popularity among the target group as well as foreign tourist and business executives who wish to be in a safe environment. The first Ayla Hotel was opened in Al Ain in 2011 and the second property, Ayla Bawadi Hotel welcomed its first guests in December 2014. Ayla Grand Hotel, the latest addition and the first 5 star luxury property of Ayla Hotels & Resorts opened its doors in March 2017.
Driven by the goal of becoming the preferred business and leisure hotel operator in the Middle East, Ayla has chalked out an elaborate expansion plan to increase the company’s portfolio to 10 properties within the next 10 years.

Ayla Bawadi Hotel & Mall****

Conveniently located in the luxurious Bawadi Mall, the Ayla Bawadi Hotel is a perfect destination for both business visitors and tourists.

All 90 rooms and suites are well-appointed in modern style with an Arabic twist, and offer a wide range of facilities.

As part of Bawadi Mall, the new Hotel is surrounded by a traditional Souq and the old Camel Market.

Prepare yourself for a full day of shopping, a taste of culture or some blissful relaxation.

Whatever may be your preferences, Ayla Bawadi Hotel & Mall has it all!

One Bedroom Suite

This spacious fully furnished quiet suite with a separate living room and kitchen features a large LED TV, complimentary WiFi and luxury amenities.

Nara Restaurant

All-day dining Nara Restaurant serves generous cuisine for breakfast, lunch and dinner.

Nara Restaurant is the perfect place to sit back, relax and enjoy excellent quality cooking with personalized and professional service.

 

Style/Cuisine: All Day Dining

Opening Hours: 06:30 to 23:00

Contact Details: 03 705 1111

Pulse Health Club and Spa

Pulse Health Club and Spa allows you the opportunity to get pampered in grand style.

Fitness classes offered are perfect to get your heart rate up and ensure you have the exercise needed for a healthy shape and mind.

Stay fit in a fresh atmosphere with natural daylight at the fully equipped spacious Pulse Health Club Gym with the latest technology.

Enclave in a separate jacuzzi, steam room and sauna separate for men and women.

Gym Opening Hours: 07:00 AM until 11:00 PM

Relax and rejuvenate your body and soul at the Pulse Spa complete with a various types of massages.

Professionally trained therapists know just how to soothe all types of aching muscles and joints.

Massage Service Hours: 10:00 until 22:00 (Last booking appointment at 21:00)

Cool off with a refreshing dip in our outdoor rooftop swimming pool suitable for everyone.

Swimming Pool Opening Hours: 07:00 until 20:00

LOCATION

Roof Top, 6th Floor in Ayla Grand Hotel in front of Al-Ain Mall

CONTACT DETAILS

Telephone:      +971 3 705 1186

  Email:  recreation.grand@aylahotels.com

 

Dining

Dining

Classic room

Our Classic Rooms add a traditional twist to its chic, contemporary interiors.

Stylishly furnished and modern, our Classic Rooms make for a perfect retreat for you and your family.

All classic rooms at Ayla Bawadi Hotel are king or twin-bedded

Tamra Café

An upmarket Tea Lounge with traditional Arabic undertones. You can unwind here after a long business day or just get together with friends to share a cup of coffee and taste the wide array of desserts and aromatic tea (concoctions available).

 

Style/Cuisine: Coffee place

Opening Hours: 24 hours

Contact Details: 03 7030111

Recreation

Renew. Refresh. Rejuvenate. This is the mantra at Ayla Hotel’s rooftop Pulse Health Club where we are dedicated to combine friendly service with a pleasant, welcoming environment to make it the perfect haven for your daily dose of exercise.

Whether you are a beginner or a fitness fanatic; we offer a comprehensive choice of equipment for everyone. You may also go for an energizing swim in our swimming pool.

Need some pampering? You can take the chance to relax at our indoor Jacuzzi, revive in our steam rooms and sauna, or completely unwind in our massage rooms where our professional masseuses can treat you to one of the best massages in town that will help ease off daily anxieties and stresses and comfort sore muscles.

Respecting local traditions and culture, Pulse Health Club has set aside specific timings for the ladies so they can enjoy their day out at our club in full privacy.

 

Dear Guests please be informed that swimming pool will be under scheduled maintenance from 31st July to 4th of August

General timings:

Sunday, Tuesday, Thursday, Friday – 07:00 am to 11pm

Monday, Wednesday, Saturday – 01:00pm to 11pm

 

Ladies Only timings:

Sunday, Tuesday, Thursday – 04:00 pm to 7:00 pm

Deluxe room

Tastefully furnished with classic Arabian style décor, our Deluxe rooms offer guests added space with a generous seating area.

Guests may also choose between two options: a spacious king sized bed or two single bed arrangements. With soft, traditional interiors and ample space, our Deluxe rooms provide for a perfect retreat for you and your family.

Tamra Café

An upmarket Tea Lounge with traditional Arabic undertones. You can unwind here after a long business day or just get together with friends to share a cup of coffee and taste the wide array of desserts and aromatic tea (concoctions available).

 

Style/Cuisine: Coffee place
Opening Hours: 24 hours
Contact Details: 037610111

Recreation

Pulse Health Club “Renew, refresh and rejuvenate,” is the mantra at Ayla Hotel’s lavish Pulse Health Club on the rooftop, to energize the fitness consciousness or simply relax at the temperature controlled covered swimming pool. The Club includes indoor Jacuzzi, Sauna and Steam rooms for ladies & gents, along with a well-equipped fitness center with free weights, cardiovascular equipment and more. The gym also boasts an in-house trained instructor and massage rooms with professional masseuse to pamper you.

Ladies Timings: Only every Saturday, Monday, Wednesday from 7:00 am to 1:00 pm

Open For Ladies and Gents: Every Thursday, Friday, Sunday and Tuesday from 07:00am to 11:00 pm and every Monday, Wednesday & Saturday from 1:00pm to 11:00pm

Pulse Health Club welcomes you and offers various types of massages

A serene sanctuary with private rooms, the spa offers a range of holistic and tailor experience to help aid the relaxation of mind, body and soul

Ayla Aromatherapy Experience

De – Stress Muscle Release

Swedish Massage

Foot reflexology

Thai Traditional Massage

Oriental Blend Massage

Sport Massage

Body Scrub Massage

Vision & Values

Our Vision

To be the destination of choice for customers who seek comfort, quality and value for money.

Our Mission

To sincerely understand the needs of our individual and corporate customers, and consistently surpass their expectations by delivering exceptional service and creating customized products.

Our Values

At Ayla, we remain committed to our core values of Integrity, Honesty, Transparency and Customer Support. We respect the local culture, ethics and traditions; we ensure a safe and wholesome environment for all our guests.

Hotels

Ayla Hotel****

Al Ain was once a vital oasis on the caravan route from the UAE to Oman. The ‘Oasis City’, the Emirate’s heritage heartland, is historically regarded as of one of the world’s oldest permanently inhabited settlements.

This is the place where Ayla Hotel stands elegantly, with 153 guest rooms and suites, providing the utmost personalized and superior service. Ayla Hotel is the new face of luxury in the heart of Al Ain, surrounded by shopping, entertainment and leisure activities suited for business and leisure travelers.

The design of Ayla Hotel synthesizes contemporary art and authentic décor, combining innovative touches backed with the distinct Al Ain heritage.

The hotel, situated in a bustling locality, is part of the stylish Ayla Commercial Complex comprising shops and government offices. The hotel is designed to meet every aspect of hospitality: comfortable guest rooms, well-equipped Health Club, multi-cuisine food & beverage outlets and state-of-the-art meeting facilities.

Ayla Hotel has lined up fabulous accommodation packages to suit the whole family, complemented by trips to legendary Al Ain attractions like Jabel Hafeet, Arts Centre, the prehistoric tombs at Hili Fort -known to be over 4,000 years old, the natural Al Ain Oasis, Al Ain National Museum and Al Ain Zoo.

Action-seekers can enjoy at Water Park, Golf course, shooting range or Hili Fun City, while many more attractions are waiting to be discovered.

Two Bedroom Suite

This spacious landmark view fully furnished suite with a separate living room, kitchen and two bedrooms including master king bedroom and twin room, features a large LED TV, complimentary WiFi and luxury amenities.

Tamra Café

Tamra Café represents an upmarket tea lounge with traditional Arabic undertones.

You can unwind here after a long business day or just get together with friends to share a cup of coffee and taste a wide array of desserts and aromatic tea.

 

Style/Cuisine: Coffee shop and tea lounge

Opening Hours: Round the clock

Contact Details: +971 3 705 1 111

Relax

Rejuvenate your body and soul at the Pulse Health Club or Al Naeem Spa complete with a couples massage enclave as well as a separate jacuzzi, steam room and sauna for men and women.

Professionally trained therapists in know just how to soothe all types of aching muscles and joints.

Pulse Health Club and Al Naeem Spa allows you the opportunity to get pampered in Grand style.

Cool off with a refreshing dip in our outdoor rooftop pool, suitable for couples and families.

Al Naeem Spa - Moroccan Hammam

An Ancient Arabian Opulence

 Open Now! 

Rediscover your precious skin by an ancient Arabian opulence at our Al Naeem Spa, where the authentic traditional Moroccan Hammam,

with lukewarm Steam and unique Black Soap, will pamper you by our professional hammam experts.

Nonentity has understated luxury quite like Al-Naeem Spa, it is standing out among the city’s other hammams as the only authentic & traditional hammam. It provides you a unique experience, the Spa’s marble-slabbed room is beautifully muted with very classy accents and crucially designed for the customers’ undisturbedly timeless moment of relaxation, and we are pretty sure that your skin will radiantly bloom by the end of this treatment.

 

In respect to local traditions, El-Naeem Spa have opted for ladies and gentlemen’s a separate Hammams.

 

LOCATION

Mezzanine floor of the Ayla Grand Hotel in front of Al-Ain Mall

HOURS OF SERVICES

Daily        10:00 AM to 11:00 PM

Last Treat Booking      10:00 PM

CONTACT DETAILS

Telephone:       + 971-3-705 11 89

  Email:   r.ettabaa@ylahotels.com

To make the most of your Spa experience and support the benefits of your treatment, we recommend you arrive 30 minutes prior to your scheduled time.

Please be informed that a late arrival will deprive you of your full treatment time.

As a courtesy to the next guest, your appointment will end as originally scheduled.

For your convenience a robe, shorts, towels and slippers will be provided.

During all treatments you will be properly draped for ensured privacy.

Looking forward to welcome you at Al-Naeem Spa.

 


 

Relax

Relax

Deluxe room

The Deluxe Rooms are tastefully done up in contemporary style decor with a traditional twist.

The warm, inviting interiors guarantee your stay is pleasant, comfortable and relaxing.

Enjoy direct views of the mountains of Al-Ain city from your room.

All deluxe rooms at Ayla Bawadi Hotel are king or twin-bedded

Sky5 Café

Along with the chill out Arabic tunes and its open-air ambience, “Sky 5” offers a memorable dining experience, a place where you can escape from a busy world and give yourself time to savor a quiet corner overlooking the swimming pool, alone or with friends.

 

Style/Cuisine: Café and Pool Bar

Opening Hours: From 7:00 am to 11:00 pm

Contact Details: 03 7030111

Camel Market

Camel_Market
Ayla Bawadi Hotel brings to you a unique Arabian experience in the historic city of Al-Ain in the biggest camel market in the UAE; a journey starting from the traditional Camel Market through to the Majlis & souk and ending with a lavish lunch buffet at the stylish Ayla Bawadi Hotel.Camel Market Camels have long been a representation of tradition and a symbol of Arabian culture. Receive a warm welcome at the tent with a traditional cup of tea and sweet dates.Pose in the traditional UAE National Dress for fun photographs to share with family and friends.

Family Rooms

Family Rooms present you with the perfect home environment for you and your family. Relax in the comforting interiors of this well- sized room and enjoy a personal service par excellence. Unwind in the privacy of the terrace and entertain in the living area.

Sky5 Café and Pool Bar

Along with the chill out Arabic tunes and its open-air ambience, “Sky 5” offers a memorable dining experience, a place where you can escape from a busy world and give yourself time to savor a quiet corner of the genuine city of Al Ain, alone or with friends. A perfect forum for guests to enjoy morning coffee at “Sky 5” terrace overlooking the picturesque views of Al Ain, here you can enjoy a delightful variety light snacks, complemented by a selection of mouth-watering Middle Eastern delicacies and drinks. You can also enjoy a shisha with your favorite flavors.

 

Style/Cuisine: Lounge and Cafe
Opening Hours: From 10:00am to 01:00am
Contact Details: 03 7610111

Board of directors

EAT

Boasting a modern interior with a distinctive atmosphere, the hotel has an array of dining options to tantalize all taste buds from a cozy coffee shop, Tamra Café in the lobby to a lavish fine dining specialty restaurant on the mezzanine level.

All-day dining Nara Restaurant serves generous cuisine for breakfast, lunch and dinner. Guests may also enjoy a wide range of snacks and beverages at Sky5 Café while relaxing at the rooftop pool with spectacular views of the city.

Deals

Three Bedroom Suite

This spacious landmark view fully furnished suite with a separate living room, kitchen and three bedrooms, features a large LED TV, complimentary WiFi and luxury amenities.

MEET

Ayla Grand Hotel offers a great selection of meeting spaces. With possibility to cater any type of functions in 5 isolated meeting rooms.

The combination of 3 can also be transformed in spacious Pearl Ballroom of 264m² accommodates up to 200 guests for all types of business and social occasions, tailor made to match any requirement.
The additional boardrooms are perfect for smaller gatherings.

Meetings & Events

Mezyad Ballroom offers the best conference, seminars and training facilities. The dividable ballroom and dedicated meeting / training rooms offer our partners the space and technology to conduct their events and meetings hassle free.

Our experienced staff is at your service for any inquiries or assistance. Special DDR (Daily Delicate Rate) and Residential Package are available to suit your needs. Flexible creative F&B options including themed dinners and coffee breaks. Mezyad Ballroom is the perfect venue, which can accommodate up to 200 people – perfect for your wedding receptions, anniversaries, birthdays, meeting/conference success.

With your event’s success comes our specialized menu’s that offers a wide range of delights from pre-planned menus to custom themed menus. Our team will work closely with you to plan your menu ensuring it will suit your taste and expectation. Operating Hours: The conference & events’ office is open from 09:00 hours to 21:00 hours Saturday to Thursday.

Meetings & Events

Bawadi Ballroom offers the best conference, seminars and training facilities. The dividable ballroom and dedicated meeting / training rooms offer our partners the space and technology to conduct their events and meetings hassle free. Our experienced staff is at your service for any inquiries or assistance. Special DDR (Daily Delicate Rate) and Residential Package are available to suit your needs. Flexible creative F&B options including themed dinners and coffee breaks.

Bawadi Ballroom is the perfect venue, which can accommodate up to 700 people – perfect for your wedding receptions, anniversaries, birthdays, meeting/conference success. With your event’s success comes our specialized menu’s that offers a wide range of delights from pre-planned menus to custom themed menus. Our team will work closely with you to plan your menu ensuring it will suit your taste and expectation.

Operating Hours:

The conference & events’ office is open from 09:00 hours to 21:00 hours Saturday to Thursday.

Executive room

Our Executive Suites come with their own stylish private living room and kitchenette, giving guests ample space with modern interiors to provide for a chic, elegant environment.

The suites are well-designed and guarantee privacy, peace and quality living. All executive suites at Ayla Bawadi Hotel are King-bedded.

Executive Suites

Our Executive Suites come with their own private living room and kitchenette, giving guests ample space with relaxed interiors to provide for a comfortable, elegant environment. The suites are approximately 60 sq meters, modern yet tastefully furnished with Arabian style interiors.

Locations & Contacts

You can contact us now using this form and clicking the send button.

You can also contact us at the address and telephone numbers shown below and on other pages here.

Classic Executive Suite

This spacious quiet suite with a separate living room and kitchenette features a large LED TV, complimentary WiFi and luxury amenities.

EXPLORE

Ayla Grand Hotel is an urban retreat in the heart of the garden city, Al Ain and within walking distance of major city attractions, business centers and shopping stores.

It’s the perfect destination for those who are seeking an extravagant business or leisure experience with luxurious comfort.

Location & Contacts

Ayla Bawadi Hotel is located in Bawadi Mall, the ultimate shopping, dining, and leisure landmark destination in Al Ain. The Hotel and Mall are located only 5 minutes from town center on Mezyad Road.

There is a separate heritage village and two other souk sections, which resemble traditional Arabic marketplaces

Location & Contacts

The hotel is just 15 minutes away from the Al Ain International Airport, a 90 minute drive from Abu Dhabi and Dubai City.

Premier suites

These Premier suites are a perfect haven for relaxation and entertaining. Enjoy spacious living with an added dining area, kitchenette and a separate bedroom all on 60 sqm space. The warm, welcoming environment and tastefully done up interiors will ensure your stay at our Premium Suites is highly comfortable and pleasant.

Royal Suite

Feel like a Royal! Carefully designed to exceed your expectations and suit your taste. Our large and spacious signature room will ensure your comfort and rest. The suite is bright, airy and incredibly spacious making it just right for families or extended stays. Luxury linens and understated elegant decor provide the perfect backdrop to a pleasant and relaxing stay.

Deals

Deals

Deals

Terms & Conditions

These terms and conditions are provided by Ayla Hotel Management LLC (referred to hereafter as Ayla) in respect to its website at “aylahotels.com”

Copyright Information

All pages and graphics on this web site are the property of Ayla. Pages, code or other content from the Ayla website  may not be redistributed or reproduced in any way, shape, or form without the express written consent of Ayla. Failure to obey is a violation of copyright laws.

Garantees

The Ayla website is provided without a guarantee of any kind. The Ayla website may contain errors or incorrect code that does not function properly. Ayla makes no guarantees regarding the accuracy of the information/code in the topics covered. If an error is found, please use our contact form to inform us and we will attempt to fix the issue.

Linked Sites And Partners

The Ayla website contains links to other internet web sites. Ayla is not responsible for any content that appears on partner web sites or other linked to sites.

User Agreement

By using the Ayla website you agree that you have read and agreed to the terms specified on this copyright page.

Sitemap

Photogallery

Gallery

Gallery

Privacy policy

WHAT’S PRIVACY POLICY
This page describes the website’s management methods as concerns the handling of the personal data of users visiting it.
This notice is provided pursuant to Art. 13 of Legislative Decree. N. 196/2003 – Personal Data Protection Code to those who interact with web services of the company Ayla Hotels and Resorts electronically accessible from the address: https://www.aylahotels.com/

The information is provided only to the website www.aylahotels.com of the Controller company and not to other websites the user may visit via links.

This statement conforms to European Community standards and more precisely to Recommendation No. 2/2001 that the European authorities for the protection of personal data, united in the Group established by Art. 29 of Directive No. 95/46/EC, adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data on-line and, in particular, the manners, times, and nature of the information that data controllers must provide to users when the latter connect to web pages, regardless of the purpose of their connection.

THE DATA “CONTROLLER”
Pursuant to Article. 28 of Legislative Decree no. 196/2003, Controller of the Data is the Company Ayla Hotels and Resorts registered office at P.O. Box 222094 – Al Ain, United Arab Emirates

THE DATA “PROCESSOR”
Pursuant to Article. 29 of Legislative Decree no. 196/2003, Data Processor is Ayla Hotels and Resorts
Pursuant to Article. 29 of Legislative Decree no. 196/2003, the external data Controller for the site management and personal data acquisition during booking is the Company FASTBOOKING > Tour SEQUANA > 82 Rue Henry Farman CS 20077 > 92445 Issy Les Moulineaux Paris, France, owner of the hotel booking engine (www. fastbooking.com) incorporated into this website.

DATA PROCESSING LOCATION
The site is hosted on machines operated by an external company; however, the reports are forwarded to the data controller for the purpose of replying to users’ requests and guaranteeing the reservation.
The processing connected to this site’s web services therefore takes place on the premises of the controller and external processors in the relevant areas.
No data from the web service is communicated by the two companies to third parties unless strictly relevant to the purpose of the processing or imposed by law or regulation.

PURPOSE OF THE DATA PROCESSING.
The personal data provided voluntarily and optionally by users sending requests for information about the hotel facilities (rates, room availability, etc.), or simply requests for recruitment by sending CVs in electronic format, are used for the sole purpose of performing the service or provision requested and are not disclosed to third parties unless disclosure is required by law or is strictly relevant and necessary for the fulfillment of the requests.
In particular, personal data provided voluntarily by the parties concerned by the processing shall be collected and processed, including by electronic means directly and/or through delegated third parties (company for the e-mail service, company hosting the website) for the following purposes:
checking the availability of the requested room against information in the booking form;
to make and confirm the reservation by providing personal identification data and credit card data as a guarantee;
activating eventual promotional and commercial activities pursuant to Art. 130 paragraph 4 of the Legislative Decree 196/2003;
to comply with current administrative, accounting and tax obligations, as well as with laws and regulations;
providing resposes concerning our hotel services (room availability, prices, conference rooms, catering, etc.);
registering in the newsletter to receive periodic commercial or promotional communications;
assessing CVs that may be received for compatibility with any internal requirements;
for action by the Controller in court or in the preliminary stages leading to possible legal action against abuses arising from illicit use of the website or related services by the User;
statistical purposes in anonymous form (to assess the number of visits, etc.).

BOOKINGS
Personal data for the reservations shall be processed in electronic and paper format for the sole purpose of guaranteeing the rooms are booked in the conditions agreed.
The booking platform is owned by FastBooking, the external processor, which will communicate the data of the party concerned to the hotel for the normal activities related to managing the accommodation
The data shall be recorded in our electronic databases accessible to staff properly instructed and trained in personal data security and confidentiality.
To confirm the booking a credit card given as firm guarantee must be provided, it being understood that the customer can choose to pay in cash at the end of the stay.

CURRICULA MANAGEMENT
This Statement prepared in accordance with Art. 13 of Legislative Decree no. 196/2003 can be used by the company Ayla Hotels and Resorts including for eventual advertisements on sites or portals not directly managed by the company Ayla Hotels and Resorts to recruit staff.
The Company shall process the curricula received by e-mail or through third-party recruiting companies (publications on portals, etc.) to evaluate the potential applications inside the company or that might be made in the near future.
The processing occurs electronically excepting curricula received by post.
The curricula considered “interesting” shall be stored at the company headquarters for a period not exceeding one year and shall be processed while fully complying with the minimum security measures referred to in Art. 33, 34 and 35 of Legislative Decree no. 196/2003.
The curricula deemed irrelevant as well as those retained over 12 months shall be trashed.
The curricula shall be retained at the headquarters of the company and not disclosed to unauthorized third parties.
The same may be assessed by the company’s employees or collaborators appointed to be responsible for the processing (Art. 30 of Legislative Decree no. 196/2003).
However, the applicants are still invited to respect the following rules in transmitting the curricula in electronic format:
Fill in your own CV in European format; transmit the curriculum in pdf format; avoid putting sensitive data (relating, in particular, to state of health, religious, philosophical, or political beliefs) not relevant to the job offer in the curriculum; give consent to the processing.
The company reserves the right to trash the curricula that do not meet the above requirements.
The Company shall provide appropriate information pursuant to Art. 13 of Legislative Decree no. 196/2003 during any interviews with the applicants.
The purpose of the processing relating to managing the curricula shall concern activities closely relating to the appraisal, recruitment, or selection of personnel, for the purposes of collaboration, hiring on a temporary or permanent basis, internships, or rather to enable the successful applicant to prepare his degree thesis at our headquarters.

COMMERCIAL COMMUNICATIONS VIA E-MAIL
The society Ayla Hotels and Resorts. reserves the option of sending promotional and commercial e-mails in accordance with Art. 130 paragraph 4 of Legislative Decree no. 196/2003:
“if in the context of a sale of goods or of a service the Data Controller uses the customer’s e-mail address, the same address may be used for sending commercial and promotional material without seeking prior consent, provided the customer is duly informed at every mailing of promotional and marketing material and that he is able easily and freely to exercise the right to discontinue this processing.”
In that case, having received the first promotional message the data subject shall be able to cancel his subscription from the hotel newsletter with a simple click.
Sending these messages is entrusted to a third-party provider of email services.

DATA COMMUNICATION AND DISSEMINATION
Personal data collected from the website in question can be treated only by persons officially appointed and trained in the field of personal data privacy and security.
The contexts for communicating data subjects’ personal data may relate to:
Organizations or Public Offices on the basis of legal and / or contractual obligations; FastBooking companies; external processors as companies or consultants who carry out activities for the proper functioning of the site and management of the information acquired through the same on the controller’s behalf;
the Postal Police for determining whether any activities may be harmful to the company website;
to employees or service-providing companies when the communication is necessary for the person concerned to use the hotel services.
Personal data shall not be disclosed.

NAVIGATION DATA
During their normal operation software applications designed to run this website acquire some personal data whose transmission is implicit in the normal IP protocol of Internet communication.
While it is not collected to be associated directly with the data subjects, by its very nature through processing and subsequent correlation with data held by third parties (providers) this information could allow users to be identified.
This category of data includes IP addresses or domain names of computers used by users connecting to the site, the date and time of the request, the URI (Uniform Resource Identifier) of requested resources, the size of the files obtained in reply from the server, the digital code indicating the status of the response from the server (ok, error, etc..) and other parameters regarding the operating system and computer environment.
This data is used only to obtain anonymous statistical information about website usage and to check the site is functioning correctly; they are deleted immediately after processing.
This site may disclose personal data which, if required in accordance with law, may be communicated to the judicial authorities for the purposes of defending the State or the prevention, detection or suppression of crime, serve to ensure the protection of the personal data of data subjets’ enjoying on-line services of the site, for eventual defensive investigations as per Law no. 397 of 7 December 2000, or in any event to assert or defend a legitimate right and interest of the Controller in court while still complying with the principles of relevance and proportionality with respect to the processing’s purpose.

NON-OBLIGATORY NATURE OF THE DATA PROVISION
Unless otherwise specified as concerns navigation data, the user is free to provide personal data to make an on-line reservation.
The advancement of the on-line booking procedure implies the data subject’s consent to the processing of his personal data following the privacy policy of this website.
The possible acquisition of other personal data via dedicated forms (e.g. recording in the newsletter) shall require the data subject’s explicit awareness of the information as authorization for processing his personal data.
Failure to provide the personal information provided by the website may make it impossible to fulfill the request.
Sending an optional, explicit, and voluntary e-mail to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message.

PROCESSING METHODS
The perrsonal data are processed in paper format and/or by automated tools for the time strictly necessary for the purpose for which they have been collected.
In order to prevent data loss, abuse, incorrect use, and unauthorized access specific security measures are observed.

DATA VOLUNTARILY PROVIDED BY THE USER
Sending an optional, explicit, and voluntary e-mail to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message.

COOKIES
Cookies are small files stored on your hard drive. This allows easier navigation and makes the site easier to use.
Cookies usually allow access to information already stored on the computer of the person concerned for purposes which may be of a commercial nature (e.g. profiling) or technique (to ensure proper operation of the site visited).
According to Directive 2009/136 / EC no explicit consent shall be required for the use of cookies because only session cookies will be used, or cookies for the proper functioning of the website.
Cookies for transmitting personal information shall not be used, nor the so-called persistent cookies of any kind, that is user tracking systems.
The use of the so-called session cookies (which are not permanently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient browsing of the site.
The so-called session cookies used in this website avoid using other computer techniques that potentially impair the confidentiality of user browsing data and which do not allow the user’s personal identification data to be acquired.

DATA SUBJECT RIGHTS
The data subjects have the right, at any time, to obtain confirmation of the existence or non-existence of the data concerned and to be informed of its content and origin, verify its accuracy or request it to be integrated, updated, or corrected (Art. 7 of Legislative Decree no. 196/2003).
Pursuant to the same article, the data subjects have the right to request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, and in any event, to refuse its processing on legitimate grounds.
Requests should be addressed to the Company Ayla Hotels and Resorts Controller of the personal data.
Below are the data subject’s rights in full.
Art. 7 – Right to access personal data and other rights
The data subject has the right to obtain confirmation of the existence or not of any personal data concerning him, even though not yet recorded, and to have them communicated in an intelligible form.
2. The data subject has the right to obtain the following information:
a) the source of the personal details;
b) the purposes and procedures of the processing;
c) the logic applied in case of processing with electronic instruments;
d) the identity details of the controller, processors, and designated representative in the meaning of Article 5, paragraph 2;
e) of the parties or categories of parties to whom the personal data may be communicated, or who can come to know them as appointed representatives in the territory of the State or as managers or employees.
3. The data subject has the right to obtain:
a) the updating, editing or, when he has an interest, the integration of the data;
b) the deletion, anonymisation, or blocking of data processed unlawfully, including data that does not need to be retained for the purposes for which it has been collected or subsequently processed;
c) certification that the operations under letters a) and b) have been notified, including as concerns their content, to the persons to whom the data have been communicated or disseminated, except where such performance proves to be impossible or entails an employment of resources obviously out of all proportion to the right protected.
The data subject has the right to object, in whole or in part:
a) on legitimate grounds to the processing of personal data concerning him, even if pertinent for the purposes for which they have been collected ;
b) to the processing of personal data concerning him for the purposes of sending advertising material, direct sales, for carrying out market research or commercial communications.